focused inbox disappeared and i need it back

Outlook means I have the Outlook 2016 (365) client on my Mac on Mojave.The Focused Inbox feature was introduced in Outlook to separate user’s emails in Focused and other tabs. In this case, it was gone for over 10 minutes and it was a financial email.įunnily, about 30 to 40 minutes later, another copy fo the email appeared in the Outlook email Inbox.įYI: Safari means I have logged into my Email via a browser. I don’t mind if these emails disappear occasionally as long as they come back soon. That would mean that BT/Yahoo, Gmail etc would have to have their own server side spam filtering system. I do use an iPhone but I hadn’t touched the Apple Email client.ĭo you think that it could be an Outlook issue? It is my understanding that MS are pushing for Server-side Spam checking.

It was based on this, that I finally got the email into Outlook and I could reply to it in Outlook. Therefore, any email from that person would not be Spam, by definition.

I should point out, that by locating the read message in the Safari Inbox (prior to marking it unread), i was able to write the email address to my Outlook Contacts and add that email address to SpamSieve in preferences. After I marked the message as unread in the Safari Inbox, it was re-processed by SpamSieve as a new email (well that is what I think) and appeared in the InboxSpamSieve both in Safari and in Outlook. Outlook does not move ‘read’ messages from Safari to the Outlook Inbox. The email eventually appeared in the Inbox in Safari but not in the Inbox in Outlook. I this case, there were only 6 so it was easy enough to see. Sorry if this is a stupid question, but it is driving be nuts! Then it appears in the InboxSpamSieve online and in Outlook and then finally back in the Inbox where it was before. The only work around is to log into my BT account and mark the email as unread. I could be wrong, but might there be something in the script that is ‘confusing’ Outlook? I know there a pages in the Frequently Asked Questions about this happening in Apple Mail but what is one supposed to do with Outlook 365?

My guess is the action of clicking on the email turns it from unread to read and then it disappears from the Outlook in box because Outlook no longer recognises it as new email. If you use the scripts to say it isn’t Spam, it is moved to the Outlook Inbox for a little while and then it disappears. Even have discussed with Michael.Īll is well except when an email comes in as Spam and is moved to the Spam folder.

I have set everything up the way it is supposed to be.

Focused inbox disappeared and i need it back